AI-RPA-IA: One step in Technology, a big leap for Businesses

As a BPM Authority Agency, we support Organization move from Simple Automation to Smart or Intelligent Automation. We do it through best in class Robotics Process Automation and build robotics capability within your Organization. We Guide and Support you through your journey to Smart Automation via Robotics and would accomplish the following:

• Design Solution and Define Strategy
• Implement Solution
• Build Your Own Robot Capability: Your Own RPA CoE

Our ruled-based automation, or "RPA", eliminates the manual work of operating the user interfaces of enterprise applications like SAP and Oracle and moving structured data from one system to another. Tasks within business processes are automatically routed to the right human or "bot", each action is quality controlled to ensure accuracy, and workloads are balanced to ensure optimal capacity utilization. Our machine learning trains on historical data and real-time human work to automate more subjective work, like categorizing and extracting unstructured information.

Plan ⇒ Predict ⇒ Prescribe

We have been able to deploy the Powers of RPA and IoT in areas of Supply Chain for a manufacturing Enterprise. Automation in procurement and delivery scheduling were some of the few tasks that were automated. As soon as the material was ready to ship, the system with the help of Robotic Process Automation was able to schedule its delivery with a predefined vendor. To choose the best vendor who gives the best price must be must.

For that to happen AI (Artificial Intelligence) and Intelligent Automation (IA) was deployed since the system does not recognize the most cost effective vendor. This intelligence come from Humans. It is like, AI is the Mind and RPA is Limbs. Identifying which processes needs to be automated is the first task. We will cover the AI and IoT aspect in the relevant section.

The system delivers real-time, granular analytics on automation progress and coverage as well as workforce performance at an individual and team level. With drag-and-drop simplicity, business people can configure complex end-to-end processes using a library of pre-built machine tasks and customizable worker interface templates. A platform purpose-built to empower operations teams to automate high-volume business processes by combining robotics (RPA), AI-powered cognitive automation, and workforce analytics.

People's Techno's RPA Centre of Excellence

1. Consulting

RPA is largely a Rule based, Structured and Repetitive Processes and Tasks. Automation takes place when software robots carry out processes or tasks that are normally performed by humans. Our research identifies how an organization can benefit by deploying RPA and what strategically and tactical actions needs to be taken.

We perform the following actions before we could suggest the right AI-ML tool:
• Initial Process Assessment
• RPA Implementation Opportunity Identification
• High Level Cost, Time & Benefit estimations
• ROI & Business Case
• High Level Process Maps (As-Is & To-Be) L1 or L2 level
• Tool Recommendations
• Vendor Management & Negotiation
• Implementation Project Management

2. Implementation Services: (Including all above)

There are 3 aspects to deploying a AI solution :

Data : Structured and Unstructured

Types of Tasks : Either rule based or require inputs from multiple sources

Interoperability : Interact with multiple apps

• Implementation Prioritization, Planning & Monitoring
• Resource Management & Budgeting
• RPA Infrastructure Architecture & Design
• Tool Installation and environment readiness (Development, Test & Production)
• Technical & Functional Design for Implementation opportunities
• Contingency Planning
• RPA Script / Workflow / Process Development
• RPA Integration & Testing
• Validation and Verification Testing
• Business Case Verification Testing
• Production movement & Bot Go Live
• Reporting & Monitoring (Bot Utilization, Functional Exception management, Resource augmentation)
• Post Production Support & bug fixing.

3. BYOR (Build Your Own Robot) - Your own RPA CoE

• Tool Recommendations
• Resource Identification
• Resource Training
• Team hierarchy & Augmentation
• Role Definition
• Delivery Methodology
• Solution Patterns
• Artifacts & Templates
• Best practices & Reusable components
• Reporting & Monitoring Tools
• Support model & Ticketing system